Refund policy

Refund Policy

We want you to like what you ordered. If something isn't right, here's how returns work.

Returns. You have 30 days from the day your order arrives to request a return. To be eligible, the item needs to be unused and in its original packaging.

How to start a return. Email support@gethaulyeah.com with your order number and what's going on. If your return is approved, we'll reply with instructions and the return shipping address. Please don't send anything back before you hear from us — unapproved returns can't be refunded.

Return shipping. You cover return shipping unless the mistake was ours (damaged, defective, or wrong item). If it was our mistake, we cover everything.

Damaged, defective, or wrong items. Email us within 7 days of delivery with a photo of the problem. We'll make it right with a replacement or a full refund, and in most cases you won't need to ship anything back.

Refunds. Once we receive and inspect your return, we'll refund your original payment method. Banks and card companies usually take up to 10 business days to post it. If it's been more than 15 business days since your return was approved, email us at support@gethaulyeah.com and we'll chase it down.

Exchanges. The fastest path is to return the item you have and place a new order for the one you want.

Not returnable. Gift cards and items marked final sale.

Questions? support@gethaulyeah.com